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Types of Business Phone Systems

Updated: Jul 18, 2023


Regardless of what your company does, Business Phone Systems can help you make your employees more productive. These systems have advanced features, including after-call summaries, transcripts, and more. And, because they are cloud-based, they are accessible anywhere you have an internet connection. With a cloud-based system, you can even access and use your phone system from any internet-connected device. That means you can keep up with your customers even when you're away from your office.


Depending on your needs, you can choose between a traditional desk phone system or a VoIP system. While a traditional landline phone will suffice for a small business, it will not be the best option for a growing company. On the other hand, a business phone system can help you increase customer support, scale your team's efforts, and make your employees' lives easier. To help you decide which type of system is right for you, here are some of the main types of business phone systems.


Cloud-based business phone systems are highly flexible and scalable. They work with a wide variety of VoIP devices, including smartphones, tablets, and computers. While there are many types of business phone systems, there are some key differences that make choosing a system difficult. Most businesses are moving towards a VoIP connection, but some still use landlines. On-premise business phone systems are also available for larger companies. And the best part? They can grow with your business as your needs change.

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